Alpine Licensing in Issaquah, Washington

I hardly leave any review on internet but Alpine office forces me to do so. I renewed and paid for my registration tap on online on July 31. I contacted the office to find out the status of mailing it since it has been over 6 weeks. The lady and supervisor, John wanted me to download a form, get it nortarlized, and mail it to them and then they would mail the replacement. I only have 12 days to do so before my current tab expires. I asked them why I had to go through all this when I never received it on mail, not to mention about busy work schedule. Things that made me upset were they refusd to apologize for all this inconveince and kept saying that they don't know if I received the mail or not. Also the supervisor/ manager, John refused to give me his last name when I asked for it to file a complaint. What kind of service is this? They were unable to provide any tracking # or any proof that they have sent it and tried to blame someone else like post mail carrier, Kansas state and Govn't for myself being out of state and not able to registering in person at the office due to my military duty assignment. I hope others don't have to go through what I am experiencing now. This is the worst registering experince I ever had for the last 19 years and I would never ever going to renew my tab through this office.